Friday, October 3

I took a live phone call today!!! 
I didn't bomb either :P
Our trainer asked "Does anyone want to take a call?" I'm thinking "FINALLY" so I put up my hand thinking he would respond with "Sure on Monday you can" But no, he says "really" and when I nodded. He had me log into the systems. I had to wait 20 mins to take it, and it was a really easy call. But I am slightly proud of myself. Other then feeling like I couldn't find any systems..
Best part about the whole thing... Another trainer gave our trainer 2 pieces of cake and I got to have the 2nd piece :D

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